Policies

Refund & Return Policy

We believe policy language should be clear and fair. This page summarizes how refunds and returns are handled.

Eligible Cases

Refunds or returns apply for damaged, incorrect, or defective items verified through our support process.

Request Timeline

Please initiate your request within 48 hours of delivery with order details and relevant photos.

Refund Processing

Once approved and validated, refunds are initiated to the original payment method. Timeline depends on your payment provider.

Non-Returnable Cases

Products that are used, altered, or missing original packaging may not qualify for refund.

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